Department: Rush Properties, Inc.
Reports To: Vice President, Rush Properties, Inc.
FLSA Classification: Exempt / Salaried
Date: January 21, 2020
Rush Properties Inc., (RPI), is a commercial real estate services firm that provides property management, brokerage, and facilities services. RPI is currently seeking a Director of Facilities Services to join our team and be responsible for the first-class operation and management of a growing portfolio of commercial buildings in the Puget Sound region. The purpose of this position is to increase the value of our portfolio by overseeing, performing, and managing a team that provides efficient maintenance of our portfolio of commercial buildings. This is a hands-on position with approximately 75% of the time spent in the field.
Essential Duties & Responsibilities
• Partners with the in-office service team to respond quickly and effectively to tenant requests for service.
• Represents the company professionally during all interactions with tenants, vendors and team members.
• Performs diagnostics, repairs and routine building maintenance in an efficient and effective manner using computerized maintenance management system (CMMS), access controls software, air conditioning controls software where required.
• Serves as lead project manager for maintenance and improvement work performed by outside vendors.
• Manages vendor contracts, relationships and trains vendors on work order and billing procedures.
• Assists in the preparation of operating and capital budgets.
• Processes certain invoices and ensures proper cost center coding.
• Reviews periodic reports including financials and explains variances. Works with finance team to correct errors.
• Uses PC, mobile applications and/or tablet for work order system, email, and process and procedure training.
• Performs role of Field Supervisor for Field Team members. Responsible to research, coordinate work and assign tasks including CMMS monthly preventive maintenance tasks.
• Performs ongoing training of field team for all equipment, systems, and practices on the portfolio of buildings.
• Performs quarterly and annual reviews of the field team in coordination with the Division Vice President.
• Provides safety training for field team members.
• Responsible to research, coordinate work and assign tasks.
• Responsible to understand and manage the Operations and Maintenance Manual for each assigned building.
• Serves as the team resource (go-to-person) on certain types of maintenance challenges (specialist).
• Responds to emergency calls as required, including during normally off-duty hours. Is part of the on-call rotation with other field team members.
Job Requirements
• Technical training on HVAC/mechanical, electrical trades required, with certification preferred. EL07 Electrical license preferred. EPA Refrigerant handling Type I and II certificate required.
• Familiar with various HVAC systems including Variable Refrigerant Flow, Variable Air Volume, Split Systems, and Package Roof Top Units.
• Experience in successfully managing and leading a commercial facilities team. Ability to accurately use mobile work order and time card system. Experience with Building Engines preferred.
• Experience successfully managing commercial construction / tenant improvement projects.
• Ability to meet deadlines, prioritize projects and manage broad facility responsibilities.
• Basic knowledge of financial terms and principles with basic analytical skills.
• Ability to comprehend instructions and correspondence and ask clarifying questions to ensure understanding.
• Ability to make decisions with general understanding of procedures to achieve set results and deadlines.
• Valid Washington state driver’s license and acceptable Driver’s Abstract.
• Works indoors and outdoors, in all-weather as necessary. Able to self-direct and work alone or as part of a team.
Experience
• Minimum of 7 years of prior commercial facilities maintenance experience.
• Minimum of 3 years of prior management and leadership of a commercial facilities team.
• Advanced knowledge of and skills around building systems such as, but not limited to, HVAC/mechanical systems, electrical systems, septic systems, access controls systems, etc.
• Advanced skills with mobile applications and Microsoft Office.
Additional Skills/Attributes
• Team-oriented – willing to help others to achieve overall company goals.
• Detail oriented – ability to stay organized while engaging in multiple tasks and delivering accurate work product on deadlines.
• Positive attitude – strives to create a collaborative and unified environment.
• Strong time management skills – self-motivated in completing tasks efficiently.
• Strong communication skills – ability to effectively communicate with customers and team members.
Physical Requirements
• Physical requirements include stooping, standing, walking, climbing stairs / ladders and ability to lift / carry heavy loads of 50 lbs or more.